Frequently Asked Questions

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Please allow two days for processing your order, and shipping will depend on the shipping option you choose.

Please allow us two weeks for production, and whatever shipping service you choose.

We sure do! Contact us for more information.

Yes, we offer the ability for you to curate custom gift baskets, where you can select the items you want included. You can also provide a budget and theme, and we will create a custom basket for you. This would fall under our "Theme in a Box" category under Personalization Services.

Great news... Starting in September 2024, we will be opening our first brick and mortar location! You will be able to visit us at 24113 W Lockport Street, Plainfield, IL  60544. Can't wait to meet you!

Yes, we offer gift wrapping for an additional charge.

We accept credit cards (Visa, Mastercard, American Express), and debit cards.

We sure are! Visit us on Facebook and Instagram. We are always running promotions on social media. Be sure to like and follow our pages, and sign up for our mailing list to receive special discounts.

We want you to be 100% satisfied with your order. Please contact us if you aren't, and we will do what we can to make it right. 

Personalized/custom orders are non-returnable, but still reach out to see what we can do for you if you aren't satisfied.

At this time, we only ship within the U.S. (including Alaska and Hawaii).